Delete your Letzdine account

How to request deletion

1. Send an email to info@letzdine.eu with the subject "Delete my Letzdine account".
2. Use the email address connected to your Letzdine account, or include that email address in your message.
3. If you used a phone number, delivery address or restaurant order history, include enough information so we can identify the correct account.
4. We will confirm the request, verify ownership where necessary, and then delete or anonymise the account data that is no longer required.

What is deleted

• Account profile data such as name, email address, phone number and saved account details.
• Saved delivery addresses and customer account settings where they are no longer required.
• Login access to the Letzdine account.

What may be retained

Some data may have to be retained for legal, tax, accounting, fraud-prevention, chargeback, order-documentation or legal-claims purposes. This can include order records, invoices, payment references and restaurant fulfilment records. Where retention is required, access is restricted and the data is deleted or anonymised when the applicable retention period expires.